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We're Here When You're Ready.
Taking that first step toward better mental health takes courage. Whether you have questions, want to learn more about our services, or are ready to schedule your first appointment — our team is here to help. Reach out in whatever way feels most comfortable for you.
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Have a question? Write to us!
We use a secure app called Spruce Health for all communication. You’ll get a text invite from us — just tap the link, download the app, and create your account. Once you’re in, you can message us, request appointments, send documents, or join telehealth visits. We check Spruce during business hours, and it’s the fastest way to reach us. If you ever have an emergency, please call 911 instead of messaging.
Frequently asked questions and answer
Q: What services do you offer?
A: We provide comprehensive mental health and addiction services, including addiction treatment, medication management, psychiatric evaluations, SPRAVATO® treatment, and telehealth appointments.
Q: What insurance do you accept?
A: New Concepts II accepts all insurance, such as Caresource, Molina, UHC, Buckeye, etc all insurances and FS/ HSA. We accept Medicaid, Commercial and Medicare
Q: Do you accept walk-ins?
A: New Concepts II does not accept walk-in appointments, please call 513-712-8182 to schedule a in person or telehealth appointment
Q: What types of lab tests can I get done at New Concepts II, LLC?
A: New Concepts II, LLC offers a variety of lab tests, including blood tests, genesight testing, and more.
Q: Does New Concepts II, LLC offer telemedicine services?
A: Yes, New Concepts II offers telehealth services for appointments. Please contact us to learn more 513-712-8182
