Telehealth Appointments

Quality Mental Health Care – Wherever You Are

Getting the help you need shouldn’t depend on whether you can make it to an office.

Life is busy. Transportation can be a barrier. Some days, leaving the house feels impossible. And for patients in our satellite locations across Arizona, Kentucky, and Nevada, traveling to Cincinnati simply isn’t realistic for every appointment.

That’s why New Concepts II offers telehealth — secure, private, face-to-face care delivered right to you, wherever you are.

Telehealth allows you to meet with your New Concepts II provider virtually — through a secure video connection on your phone, tablet, or computer. No waiting rooms. No commute. The same attentive, personalized care you’d receive in our office, from the comfort and privacy of your own space.

It’s not a lesser version of care. For many patients, it’s actually the option that makes consistent care possible at all.

We offer the following services through telehealth appointments:

• Psychiatric Evaluations — comprehensive initial assessments to understand your symptoms, history, and goals
• Medication Management — follow-up appointments to monitor your progress, address concerns, and adjust medications as needed
• Addiction Treatment — ongoing support and medication-assisted treatment follow-ups for patients in recovery
• General Mental Health Follow-Ups — regular check-ins to keep your care plan on track

Please note: Some services — including SPRAVATO® treatment, neurofeedback, and light therapy — require in-person visits and are not available via telehealth.

Telehealth works especially well for patients who:

We serve patients across Ohio, Arizona, Kentucky, and Nevada — and telehealth makes that possible.

Yes — for the services we offer virtually, research consistently shows that telehealth delivers outcomes comparable to in-person care. In fact, many patients find that being in a familiar, comfortable environment actually makes it easier to open up and engage honestly with their provider.

What matters most is consistency — showing up for your appointments, communicating openly with your care team, and following through on your treatment plan. Telehealth simply removes the barriers that can get in the way of doing that.

Getting started with telehealth at New Concepts II is straightforward. You’ll need:

• A smartphone, tablet, or computer with a camera and microphone
• A stable internet connection
• A private, quiet space where you feel comfortable speaking freely
• The secure link we’ll send you before your appointment — no app downloads required

Our team will walk you through everything before your first virtual visit so you feel confident and prepared.

Your privacy is something we take seriously — in person and online. Our telehealth platform is fully HIPAA-compliant, meaning your sessions are encrypted and confidential. What you share with your provider stays between you and your care team, just as it would in our office.

Scheduling a telehealth appointment is just as easy as scheduling an in-person visit. Simply call or reach out to our team, let us know you’d prefer a virtual appointment, and we’ll take it from there.

Call us at (513) 712-8182

If you are experiencing a mental health emergency, please call or text 988 immediately. Telehealth is not an emergency service.